Workplace

We are committed to creating and maintaining a safe, respectful and inclusive work environment for everyone. We all contribute to meeting challenges and creating success within a fair and inclusive atmosphere. We do this with:

• cross-team working groups, employee surveys, and self-appraisals
• training and development opportunities – often on the job – to challenge and stretch our peers, while helping widen their experience and encouraging them to take responsibility
• social activities, both in and outside Chamber time, that promote wellbeing and work-life balance
• competitive pay and benefits, and recognising those who provide great customer service
• we are proud to be an accredited London Living Wage employer 

Marketplace

We uphold high standards and professionalism when working and communicating with customers and suppliers. We do this with:

• socially responsible, quality products and services for all business sectors and sizes
• sustainable procurement, transparency in our supply chains, open tender processes, and paying our bills on time
• customer values
• supplier diversity
• Board of Directors’ Code of Conduct, Management and Employee Standards
• clear and consistent messages

As one of only 52 accredited UK Chambers, we encourage excellence in the areas of leadership, people, resources, representation, influence and engagement, and customer service.

Community

We encourage a positive contribution to the community. We do this with:

• work experience and internships – and encouraging members to offer the same
• employee fundraising activities such as ‘dress down’ days, social events and challenges
• donating computer equipment, furniture, stationery, and clothes to charities

Environment

Our award-winning environmental activities include:

• promoting best practice to our employees, members, suppliers and stakeholders
• diverting more than  of waste from landfill
• ‘green’ cleaning products
• renewable energy to power our head office
• minimising our use of ‘disposables’

We won the top prize in the Corporation of Global Clean City Awards Scheme. And we won a Platinum Award.  companies (sites) participate in the awards – from small shops and food outlets to multi-national companies.